New membership applications pay an annual membership fee and an administration fee due on application. The administration fee is non-refundable. If a new membership application is unable to meet CNA membership requirements and is declined, the membership fee will be refunded.
Annual membership renewal fees need to be paid on due date to ensure the member’s directory listing profile on the CNA website is not deactivated. For late applicants and CPE provided later than the due date, an administration fee will be charged for the manual processing this requires. For late applicants, their directory listing profile will be reactivated when their membership renewal is approved.
If membership CPE criteria are not met and cannot be rectified, the applicant can request a partial refund, where an administration fee will be retained.
If a member wishes to resign earlier than the annual renewal date, they may wish to advise of their resignation in writing to firstname.lastname@example.org, however there is no refund of membership or administration fees.
Refunds for events
Anyone wishing to cancel attendance at an event must advise us by emailing our Events Manager at email@example.com. A 75% refund will be granted if the request is made 5 working days prior to the event. A 50% refund will be granted if the request is made between 5 and 2 working days before the event and no refund will be granted if the request is made less than 2 working days before the event.
If the event is cancelled by the CNA, a full refund will be provided.
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